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Wellbeing Coordinator (Maternity cover)

St Mary's University, Twickenham - Professional Services

Location: London, Twickenham
Salary: £34,132 per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 12th May 2025
Closes: 26th May 2025
Job Ref: SMU12064

The Student Services team is dedicated to assisting, guiding and supporting students throughout their time at St Mary’s and beyond. We provide a range of advisory and professional services, spanning wellbeing, student life and support. These include Accommodation, Counselling, Disability & Dyslexia, Student Funding and Pastoral Support.

Duties will include:

  • To lead and coordinate front-line service to students, visitors and external stakeholders, providing in-depth advice and guidance on administrative procedures relating to the Wellbeing Service. 
  • To line manage Wellbeing administration staff, oversee the smooth running of the Service processes 
  • Maintain and coordinate the diaries of tutors, mentors, counsellors and assessors 
  • Use ICT to create, develop and maintain office systems and processes, in order to improve efficiencies
  • Provide statistics on student contact and take up of support in a timely manner

This is a maternity cover post in a dynamic service. It is a varied and interesting role which requires excellent interpersonal and communication skills. You will have proven administrative experience and excellent computer skills, including MS Office and databases. You will be highly organised and have the ability to work independently and as part of a team, working efficiently and accurately and at times under pressure whilst maintaining confidentiality and a high level of attention to detail. An enthusiastic and highly motivated individual is required to meet the wellbeing needs of St Mary’s University students. At peak times this is a demanding role which requires a calm, positive attitude. You will work proactively as part of the Student Services Wellbeing Team with a focus on providing a holistic approach to the wellbeing of our students and service, whilst ensuring excellent service delivery to enhance student engagement and contribute to the student experience.

St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. Please view our detailed access guide by following the link: St. Mary's University | AccessAble

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Closing date: 26 May 2025

Interview date: TBC

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