Operations Administrator

The University of Buckingham has a unique atmosphere, unlike that of any other higher educational institution. Despite being one of the UK’s smallest universities, and the only independent university to hold a Royal Charter, Buckingham has staff from over 60 countries, making it a truly distinctive work environment.  Whichever of our locations you find yourself working in, you will be sure to feel a part of our friendly community.  Our size enables us to foster a very personalised, supportive, inclusive and collaborative environment, with lots of opportunity for development.

Job title: Operations Administrator

Report to: Director of Programmes

Job details:

• Work with the Director of Programmes to ensure that all courses and calendars function smoothly
• Be the main point of contact for all Master’s and Doctoral student/supervisor queries by telephone and email.
• Liaise with admissions to collect new Master’s and Doctoral student information for September course starts. Collate the information and send out reading lists and invitation to induction (if applicable).
• Collate registers for the three Masters induction dates and pass on to Director of Programmes.
• Collate registers for the Doctoral induction dates and pass on to Director of Programmes.
• Work with Admissions on collating lists and the distribution of Reading Lists to all PG courses.
• Organise Masters Supervisors – sending out and collating Forms for allocation, sending on payroll documentation. Manage the paperwork for the recruitment of new Masters and Doctoral supervisors in discussion with the Director of Programmes.
• Allocate Master’s supervisors to all students in August/September. Re-allocate supervisors if student requests this during the course.
• Be the first point of contact for all Masters and Doctoral Supervisor queries.
• Send out all Master’s and Doctoral course information regarding webinars and study days across the Masters and Doctoral courses.
• Collate student list for each of the three senates and check spreadsheets for correct marks with Director of Programmes
• On our online platform, manage and check assignment marking and make sure this is completed in time for the assignment reveals. Chase supervisors for any unmarked assignments. Send Director of Programmes a monthly reveal list for course moderation. Contact students who fail to resubmit.
• Adjust online platform pages as requested.
• Keep records of all student assignment results.
• Manage all student deferrals, withdrawals and assignment extensions. Manage the points of re-entry onto the course
• Liaise with student fees regarding their various course/payment queries.
• Attend annual performance review with Director of Programmes.
• Carry out any other reasonable tasks requested by the Director of Programmes.

Desirable Skills:

• Organisational Skills
• Communication Skills
• Technical Skills
• Time Management
• Multitasking
• Problem-Solving
• Adaptability
• Discretion and Confidentiality
• Attention to Detail
• Problem Solving
• Critical Thinking

Informal enquiries may be made by emailing Bethany.Kelly@buckingham.ac.uk.

The closing date for applications is 24^th June.

Please note: if successful, any offer is subject to standard checks including eligibility to work in the UK on a permanent basis.

For further information and details of how to apply, please visit our website via the 'Apply' button above.

Advert information