Senior IT Technician
The Royal Veterinary College, University of London - Infrastructure Services Division
| Location: | Potters Bar |
|---|---|
| Salary: | £39,969 to £50,760 per annum including London Weighting |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 19th June 2025 |
|---|---|
| Closes: | 9th July 2025 |
| Job Ref: | ISD-0156-25 |
Interview Date: Thursday 24 July 2025
Your responsibilities will include diagnosing and resolving technical issues across a wide range of hardware, software, and operating systems—including audio-visual equipment. You will also offer guidance and support to students with their personal devices, making every day varied and rewarding.
Success in this role depends on your ability to troubleshoot efficiently, communicate effectively, and collaborate across teams and departments. You will be key to delivering user-focused, reliable IT services that support the College’s broader strategic goals.
We are seeking someone with strong communication skills and proven experience working with both hardware and software in a complex, user-focused environment. Experience in higher education is highly desirable, along with a solid background in troubleshooting, technical problem-solving, and analytical thinking. You should also be confident working with both technical and non-technical colleagues to ensure seamless support across the institution.
We are currently the QS number 1 ranked veterinary school in the world and a great not-for-profit organisation to work for. The College’s total reward package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, and free sports/gym facilities, with campuses in Camden and leafy Hertfordshire. A Working from Home Policy is in operation providing hybrid working opportunities as appropriate.
Normal working hours will be 35 per week, Monday to Friday, 9am–5pm.
This may vary from time to time in consultation with your line manager.
We offer a generous reward package and benefits including:
- Competitive and attractive pension package
- Generous 30 days annual leave (plus bank holidays and concessionary days)
- A range of family friendly policies, including adoption, maternity and paternity pay and leave
- On site café and restaurant
- Free membership to gym facilities at Camden and the Fitness and Wellbeing Centre located on site at Hawkshead (gym, badminton, climbing wall, Zumba, yoga, and Pilates classes included)
- Cycle to work scheme
Prospective applicants are encouraged to contact:
Gwyn Jervis, Head of IT Services at gjervis@rvc.ac.uk for further information.
Further details: Job Description Person Specification Conditions of Employment
We promote equality of opportunity and diversity within the workplace and welcome applications from all sections of the community.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
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