Assistant Coordinator (Inclusive Support)

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role: 

We are seeking to appoint an Assistant Coordinator to work within our busy Inclusive Support team. You will be required to contribute to developing and maintaining effective and efficient administrative systems and support internal and external disability-related support services. 

Duties will include coordinating support for a caseload of students to assisting with broader coordination and delivery of the University's internal and external non-medical helper service and responding to customer support queries by telephone, email, or in person, and logging the information in a clear and accurate manner, referring complex support queries to the appropriate professional service.

About you:

We are looking for someone who can demonstrate the ability to communicate effectively, both written and verbal, along with having significant experience of working in an administrative or customer service role. You will also need experience of organising, inputting, and extracting data from a complex computerised student records system. 

Knowledge of inclusive practice and disability legislation and policy, along with awareness and understanding of confidentiality are essential for this role. 

The postholder will be educated to A Level standard or equivalent, or have equivalent experiential learning. 

What we can offer you:

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.

Where opportunity creates success.

Type / Role:

Subject Area(s):

Location(s):