Residence Life Manager (RLM)

About FIE
FIE: Foundation for International Education is a not-for-profit organisation that partners with universities and colleges in the US to deliver immersive study abroad programmes. We provide transformative academic and cultural experiences for undergraduate students in London, Dublin, Madrid, Barcelona, and Amman.

The Opportunity
FIE is currently seeking qualified, enthusiastic and competent applicants for the following full-time, permanent position within the Student Life department.

Position Details

Job Title: Residence Life Manager (RLM)

Location: South Kensington, London

Start Date: January, 2026

Application deadline: 8^th December 2025

Interviews: Interviews to be conducted on a rolling basis until the role is filled.

Role Overview:

The Residence Life Manager will be responsible for fostering a safe, as well as stimulating, study abroad experience by providing support, information and guidance to students while operating as a support to the Residence Life Team.  The RLM is responsible for operational delivery both inside and outside the residence hall.  Applicants must be willing to work a flexible schedule that will on occasion include evenings and weekends. Some of the primary responsibilities include:

• Managing and supporting the team of live-in FIE Residence Life Supervisors (RLS)
• Developing and conducting RLS training and professional development opportunities
• Managing housing and room allocations, and requested housing accommodations
• Assisting the Director of Student Life with regular review and updates of residential policies and procedures, handbooks, training materials and distributed information
• Managing FIE’s Code of Conduct processes and procedures, including the facilitation of conduct hearings
• Liaising with the appropriate departments regarding students with medical, mental and/or emotional health concerns, cultural adjustment issues, and other pastoral care
• Creating and distributing the RLS on-call rota, providing Residence Reports, and conducting health and safety rounds of the residences

Skills and Qualifications Required

• Undergraduate degree or equivalent; Master’s preferred
• Experience working with students in housing, accommodation and/or Residence Life
• Competence in working both independently and within a team environment; supervisory experience preferred
• A flexible approach to working hours
• Strong interpersonal and communication skills, with high standards of service provision
• Innovation, initiative, resourcefulness, creativity and an eye for detail

Why Join FIE?
At FIE, you’ll be part of a collaborative, supportive team dedicated to making a real impact in international education. We value creativity, initiative, and cross-cultural understanding, and we offer professional development opportunities to help you grow in your career.

Job Description

The full job description can be downloaded from the job advert on our website by clicking here.

Application Process

Please submit a CV, covering letter, and the contact details of two referees as attachments via the 'Apply' button above (E:hr@fie.org.uk).  In your cover letter, please include:

• Where you saw this position advertised
• What it is that interests you about this job opportunity
• What skills, experience and knowledge can you offer to FIE in this capacity
• Experience working in higher education, particularly in a UK/US academic context 

APPLICATIONS WITHOUT A COVERING LETTER WILL NOT BE CONSIDERED. 

Please note this position is not eligible for sponsorship under the Skilled Worker route.  The successful applicant will be required to produce acceptable documents to confirm their right to work in the UK.

Our Commitment
FIE promotes equality of opportunity and diversity within the workplace and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and encourage candidates of all backgrounds to apply.

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