CRM Marketing Systems Officer

Location: Aston University John Cadbury House

Aston University is looking to recruit a proactive and detail-oriented CRM Marketing Systems Officer to support the use of Microsoft Dynamics and other systems for our Marketing Department.

In this key role, you’ll be part of a centre of excellence for CRM across the University, working closely with colleagues in marketing, admissions, and recruitment to design, implement, and optimise communication journeys from enquiry to enrolment. You’ll support consistent CRM usage, campaign performance, data-driven insights, and the continuous enhancement of our student engagement activity.

This is an exciting opportunity for someone with experience in CRM systems, ideally within Higher Education. You’ll need excellent communication skills, a good understanding of CRM platforms (particularly Dynamics 365 and Gecko), and the ability to collaborate across a wide range of teams and stakeholders.

Join us and be part of a friendly, innovative, and forward-thinking marketing and recruitment team that values creativity, collaboration, and continuous improvement.

This role may meet the requirements for Skilled Worker visa sponsorship.

If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. 

Please note we are unable to confirm individual eligibility before shortlisting.

See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa 

Further details:
Job Details
University Information

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions. 

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at recruitment@aston.ac.uk

Closing Date: 23.59 hours BST on Sunday 28 September 2025

Interview Date: Thursday 16 October 2025

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