Student Conversion Advisor (Spanish Speaking)

As a Student Conversion Advisor, you would be responsible for providing outstanding customer service and sales support to International Students. This would involve offering advice on pending conditions, securing confirmations, fee payments, visa requirements, travel preparation, course information & accommodation.

You will need to be friendly, helpful, and professional in all interactions with students to ensure that they are receiving the best possible service.

The successful candidate will need proven ability to communicate fluently in written and spoken Spanish and Portuguese, with strong linguistic accuracy and cultural awareness.

ABOUT THE ROLE

• Support students who have received an offer and confirmed their place at their study centre choice, including providing advice on all aspects of the next steps to start their course
• Provide information to students on clearing remaining academic or other application criteria, visa application, accommodation options, destination information
• Present and prepare student arrival workshops and student networking events
• Work alongside admissions and campus staff to assist in a smooth transition to the study centre for the student
• Maximising conversion rates from Offer Issued to arrival

ABOUT YOU

• Proven ability to communicate fluently in written and spoken Spanish and/or Portuguese, with strong linguistic accuracy (essential).
• Knowledge of overseas education systems (UK, Ireland & North America)
• Knowledge of the Student Visa Regulations (Tier 4)
• Outstanding Customer-service oriented approach
• Experience in using Salesforce CRM & PureCloud telephony system
• Tertiary educated, preferably with relevant experience
• Excellent attention to detail and communication skills
• Calling / Industry experience

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

To apply please click the 'Apply' button above.

Advert information