Queen Mary Legal Advice Centre Client Services Coordinator
Queen Mary University of London - Humanities & Social Sciences
| Location: | London |
|---|---|
| Salary: | £40,015 to £46,618 per annum |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 24th September 2025 |
|---|---|
| Closes: | 14th October 2025 |
| Job Ref: | 7640 |
Location: QM London
Full Time Equivalent (FTE): 1.00
Working Hours (Per Week): 35.00
Contact Details: Kelli Ryan, Client Services Manager, k.ryan@qmul.ac.uk
About the Role
This role is based within the Queen Mary Legal Advice Centre (QMLAC) in the School of Law. The Client Services Coordinator works under the Client Services Manager to assist in the day-to-day operation and running of the letter writing clinic and advice work. The Client Services Coordinator is assisted by one full time and one part-time Administrator.
About You
The Client Services Coordinator assists in the education and development of Law Students engaging with the Queen Mary Legal Advice Centre and manages the client enquiry and appointment service. The Client Services Coordinator supervises and ensures the effective operation of client appointment evenings. This includes leading a group of volunteer students known as the Support Team who assist with the administration of the Centre.
About the School
The QMLAC provides free legal advice to members of the public and undertakes public legal education projects in our local community (Street Law). Its two key aims are to enhance the education of our students, and promote access to justice in the community. The QMLAC has 11 members of staff. The QMLAC sits within the Department of Law at QMUL.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Closing Date: 14/10/2025, 23:55
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