Front of House Officer

Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.

The Role

We are seeking a Security / Front of House Operative to ensure a safe and secure environment throughout the University’s buildings, their contents, staff, students and other building users. The operative will be working to a weekly shift roster which includes a mixture of morning, day and late shifts, working across our three buildings all located within a few minutes of each other. Customer focus and the ability to communicate with staff at all levels; external and internal is essential.

The candidate

Our ideal candidate will have experience of working in a fast-paced, customer focused environment, ideally within higher education. They’ll have good organisational and time management skills, excellent attention to detail and the ability to build effective working relationships with both staff and students. They’ll be a proactive problem solver who is open to change and can contribute to the continuous improvement of processes and working practises. 

We Offer

• Generous leave
• We operate a hybrid working model of on-site and working from home for most of our posts
• Talk to us about hybrid working
• Competitive Pension Scheme
• An Employee Assistance programme
• A cycle-to-work scheme
• Season ticket loans

The Officer will be required to work from any of the Ravensbourne buildings on a weekly shift roster basis covering Monday to Saturday 7am-11pm.

Further details:

We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

At Ravensbourne, we are committed to supporting applicants with disabilities. We offer interviews to those who declare a disability and meet the essential criteria for the role. In situations where we receive a high volume of applications, we will prioritise interviewing those disabled applicants who most closely align with the minimum requirements.

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