Alumni and Supporter Engagement Administrator

Location: Leeds - Main Campus

Working time: 100% FTE (35 hours per week)

Contract type: Ongoing

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you a well-organised and enthusiastic team player with excellent administrative and personal communications skills? Could you support our growing activity as we enhance the engagement of our community of alumni and supporters?

The University of Leeds engages with one of the largest alumni communities in UK higher education, comprising over 340,000 graduates across 190 countries, as well as a wider group of supporters. They are a vital part of our community, and we are committed to involving them in the life of the University, enhancing connections, sharing insights and working together to make a positive impact on the world.

You will be the first point of contact between the University and our engaged community of alumni and supporters, particularly by email, but also by phone and face to face as needed. You will be able respond to a large number of incoming queries and messages in an efficient, professional, but warm and personable manner, solving problems and dealing with difficult questions when they arise. You will also deal with incoming messages from the wider University and direct them to the right parts of the team.

You will also be responsible for a range of administrative duties, particularly keeping budget spreadsheets and team plans up to date and completing monthly spend reports, arranging and minuting meetings, and diary management. You will be flexible, highly organised, adept at anticipating forthcoming milestones, and confident in prioritising and managing varied tasks effectively to meet deadlines. You will be a people person who works best as part of a team and is committed to providing the best ‘customer’ experience, whether to alumni and supporters, colleagues in your team, or the wider University.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: www.gov.uk/browse/visas-immigration/work-visas

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

To explore the post further or for any queries you may have, please contact:

Phil Steel, Head of Alumni and Supporter Engagement

Email: p.j.steel@adm.leeds.ac.uk

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