Library Assistant- User Services Team

The University Library is central to the student and staff experience. We place great emphasis on providing excellent customer service, a range of learning environments, easy access to a large variety of information resources, and support for the development of information literacy, academic and research skills. This role supports the user experience by providing in person services within the Library building. Experience of working in a library, information or educational environment is desirable, although not essential. This position has arisen following an internal promotion.

The successful candidate will be required to:

• work as part of the in person, front-line Library User Services Team to deliver high quality customer services, supporting students, staff, and visitors to use Library resources and services.
• maintain a welcoming and supportive learning environment for all users of the Library service.
• support the development and enhancement of user services through a range of activities and projects.

We have a vacancy for a full time, all year-round post with an open-ended contract.

Monday 09.00 – 17.30, Tuesday 09.00 – 17.30, Wednesday 09.00 – 17.30,

Thursday 09.00 – 17.00, Friday 09.00 – 17.30 (a total of 37 hours per week)

Salary will be on Administrative Services Grade 3 £24,794 - £26,230, starting at the lowest point on the scale.

For further detail pelase refer to the Job Description and Person Specification.

Informal enquiries should be made to Matt Cunningham, Library Experience and Environments Lead by email M.S.Cunningham@lboro.ac.uk or by telephone on (01509) 222353

Closing date for applications is 18 November 2025.

Interviews will be held in person on 1 December 2025.

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