HR Team Leader - Employment Support Services (Fixed Term)

Maternity cover HR Team Leader – Employment Support Services

An opportunity has arisen for a fixed term maternity cover as HR Employment Services Team Leader within our HR Shared Services Team. 

Reporting to the HR Employment Services Manager this is a pivotal role, managing a team of HR Assistants to deliver a customer focused service that supports the lifecycle of our employees and to contribute to change and process improvements aligned with the People and Culture Strategy. 

About you

Key to success in this role is having an adaptable, flexible approach to service demands, with the ability to manage high-volume activity and support the team to respond to changing priorities across Shared Services. You will monitor and manage individual and team performance against quality standards and service expectations, prioritising activity and allocation of resources daily. 

You will foster a positive customer focused mindset within the team and support team development through regular team meetings, 121s and learning sessions. You will demonstrate an open and engaging style delivering constructive conversations ensuring all team members are performing in line with our organisational behavioural standards.

As a point of escalation for all process and service-related queries, you will support and challenge the team to develop their knowledge and skills to resolve more complex queries and to foster a culture of continuous improvement. 

You will be confident to work with the wider HR Team and work collaboratively with other support functions e.g. Pay and Reward, Payroll, Learning & Development and Organisation Development. 

You will have an enquiring mind and, or use your existing knowledge of HR services, policies, and processes to identify customer and process solutions and drive improvements to develop our services. 

We are looking for someone who will commit to the university’s values of Inclusivity, Ambition, Openness, Fairness and Respect. 

This is a full-time post (36.25 hours per week) available up to 12 months from December 2025. 

Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the line manager of your substantive post, if you are already undertaking a secondment role.

Informal enquiries may be addressed to Pam Tallis, email Pam.Tallis@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Further details:

Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.

We are proud to be a Disability Confident Employer (Level 2) employer. Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme. 

We are the first university to have achieved Athena Swan Gold Award.

To help you succeed, we published Candidate Guidance to provide support on the application and interview process.

Discover our benefits, visit Your Benefits website.

We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.

Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.

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