Deputy International Admissions Manager

FTE: 1.0 FTE (working 37 hours per week)

Duration of Contract: Permanent

Annual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane Campus, Hatfield

Main duties and responsibilities

Working as a key part of the international team you will be expected to have a good understanding of the international admissions policies, procedures and processes and be able to transfer this expertise to support colleagues. You will assist a team in the assessing and processing of international applications on the University’s student record system, making initial judgements about the suitability of individual applications based on the programme’s approved entry requirements. You will act as a deputy to the International Admissions Manager, and duty manager to the International Admissions team in their absence. You will also take an active role in the reviews and projects initiated to improve the University’s international admissions processes and procedures and the service provided to applicants and schools of study. You will assist in the liaison with academic admissions tutors, programme directors and other members of staff with regard to admissions issues. You will also liaise with our foundation provider Hertfordshire International College and external partners regarding the admission of students entering through progression.

Skills and experience

In order to be considered for this position, you will need to have a proven track record of successfully working in a comparable international admissions or administrative role. We are seeking a candidate who is self-motivated with great organisational skills and experience managing and delivering excellent customer service skills. This role involves a high level of interaction with internal and external stakeholders, so you will need to be capable of establishing relationships quickly and effectively and be personable with strong communication skills.

If you are flexible, thrive under pressure and would enjoy being a member of our team, we would love to hear from you.

Qualifications required

You will be educated with a minimum of a degree, or equivalent qualification, or have substantial relevant work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Kathryn Shaw, Head of International Operations k.e.1.shaw@herts.ac.uk

Closing Date: 01 December 2025

Interview Date: TBC

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

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