Quality Support Officer

Full Time, Fixed Term Contract

The closing date for applications is 23.59 on 7th December 2025

Interview date - 16th December 2025

Due to the complexity of the Skilled Worker Visa route and eligibility criteria, applicants requiring sponsorship are recommended to check their eligibility on the Home Office website. We cannot provide advice to candidates at the application stage and will only discuss visa routes with candidates who are invited to interview.

We are looking for an enthusiastic team player to join our Quality Assurance and Policy Team (within the Centre for Quality Support and Development) on a fixed-term basis of nine months. This is a fantastic opportunity to gain insight into key quality assurance processes at the University.

You will focus on producing accurate module descriptions and supporting the module evaluation process. You will work with colleagues across the Quality Assurance and Policy Team and the wider University. From time to time you will be working with colleagues in other areas of Quality Assurance and Policy to deliver the team’s wider objectives.

You will have:

• Accuracy and attention to detail, while maintaining a clear perspective on a larger context
• Excellent communication skills (both orally and in writing)
• Excellent organisational skills
• Excellent IT skills (including in Microsoft Office packages and an aptitude for learning new packages/systems)
• Ability to work effectively and confidently with large volumes of data
• Understanding of the principle of quality assurance and enhancement
• Strong collegial ethos and flexible attitude to work

We welcome applications from both external and internal candidates. As part of the University’s ongoing commitment to professional development, this role can be considered on a seconded basis for existing staff members. Internal candidates should discuss this with their line manager prior to applying.

We offer a supportive environment, flexible working options, generous holiday allowance, and a vibrant campus community.

Apply now to make a real impact on academic quality at Reading.

Please see the job description and personal specification for further details

For more information, please contact:

Contact Name Richard Sandford
Contact Job Title Head of Quality Assurance and Policy
Contact Email address r.j.sandford@reading.ac.uk

Alternative Contact Name Jennie Chetcuti
Alternative Contact Job Title Senior Quality Support Officer
Alternative Contact Email address j.l.chetcuti@reading.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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