Quality Enhancement Manager

Closing Date: 23.59 hours GMT on Sunday 14 December 2025

Interview Date: Wednesday 07 January 2026

Introduction 

Birmingham City University is a large and diverse learning community with over 30,000 students from around 100 countries. We are passionate about providing our learners with a transformational journey, enabled by an exceptional supportive academic community, state-of-the-art facilities and focus on practical skills and professional relevance to support their future employability. We are also committed to world-class research, to advance knowledge and practice, to address real-world problems and fuel innovations outside of the university. 

Role information 

To lead and support quality assurance and enhancement activities within a designated group of academic schools. The postholder will ensure compliance with institutional regulations, offer expert advice on good practice, and provide support to academic staff in maintaining high standards of quality in teaching and learning. They will contribute to the enhancement of quality through both assurance and development activities and provide academic governance support to key academic committees. 

Main activities and responsibilities 

• Act as the primary point of contact for designated academic schools on quality assurance and enhancement matters, providing expert advice and guidance. 
• Take ownership of institutional regulations, ensuring compliance across academic schools, and supporting staff in meeting these requirements. 
• Support academic schools in maintaining and improving quality standards in teaching, learning, and assessment. 
• Provide advice on good practice in curriculum design, assessment, and pedagogy, ensuring alignment with institutional quality standards. 
• Contribute to the development and delivery of quality enhancement initiatives, supporting continuous improvement across the institution. 
• Assist in the preparation and review of key academic documentation, including program validation and review reports, ensuring they meet institutional requirements. 
• Support academic governance, providing secretarial and advisory support to key academic committees, including the Academic Quality Assurance Committee. 
• Monitor and evaluate the effectiveness of quality assurance and enhancement activities, using feedback and data to recommend improvements. 
• Contribute to the development and delivery of training and resources to support staff in understanding and adhering to quality assurance and enhancement processes. 
• Engage with internal and external quality assurance processes, ensuring compliance with regulatory bodies and accreditation standards. 

 Skills and Experience 

Please refer to the person specification contained within the job description. 

For more information or to book a consultation, please email: clare.portlock@bcu.ac.uk  

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.

The University is proudly Disability Confident. This means amongst other things that we commit to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role.

Further Details: Job Description

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