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Quality Officer - Partnerships

Birmingham Newman University

Location: Birmingham
Salary: £28,031 to £31,236 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 2nd December 2025
Closes: 15th December 2025
Job Ref: NU6625

Hours per week: 37

The postholder will support the work of the Quality Office and the University as a whole and in particular the work of the Collaborative Provision Unit in respect to franchise and validation work.

Duties will include validation processes, managing the established quality systems and servicing of a major committee

To be responsible for communication with partners with respect to University programme development, being proactive in obtaining information from academic departments.

To arrange and attend partner assessment panels, where necessary, and provide guidance on regulations, policies and procedures in support to the Chair of the Panel.

To provide authoritative guidance to partners on University expectations around student representation, student feedback and university policies and procedures.

To undertake travel to partners as part of the audit work covering student ID and attendance checks

Responsible for the good practice in the administrative procedures and processes of the Quality Office and be instrumental in the development and implementation of good practice where appropriate.

Responsible for monitoring records of validation and review events and in the implementation and tracking of action points

Candidates should have experience of working in a Quality Assurance role within a higher education sector or a customer-focused administrative environment within the higher education sector or transferable field. Aptitude to create and interrogate databases. Excellent communication, customer service and organisation.

Experience of taking minutes and notes and organising all elements for meetings. Good organisational skills and attention to detail as well as able to work well in both a team and on their own and experience of office packages

Informal enquiries about this opportunity are very welcome. Please contact John Lahiri, Head of Admissions, at m.harris-hill@newman.ac.uk, to discuss the role further.

Further details about this role are available from: recruitment@newman.ac.uk.

Closing date: 15 December 2025

Interviews: TBC

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