Back to search results

International Development Officer

UCAS - Customer Operations - UCAS International (Team)

Location: Cheltenham, United Kingdom, Hybrid
Salary: Up to £30,000
Hours: Full Time
Contract Type: Permanent
Placed On: 4th December 2025
Closes: 15th December 2025
Job Ref: 002074

This role is a UK-based, hybrid role based in Cheltenham, Gloucestershire. 

About the role:

UCAS, in its role as the national admissions service, helps connect the world to UK higher education as the largest single gateway to undergraduate (UG) degree entry. This customer-facing role is responsible for building sustainable, trusted relationships with key customers and stakeholders involved in global student mobility. The postholder will ensure that UCAS has a deep understanding of the current key challenges and opportunities facing its designated customer groups, and that they are engaged in, informed about, and know how to access relevant UCAS support, products and services to help enhance the experience of international students through their discovery, application and decision stages of their journey to UK higher education. Duties will include building UCAS’ profile in the sector; leading both short and long term projects; undertaking speaking and presenting opportunities; and generating new business and engagement opportunities. 

Please read the full job description and accountabilities for full details of the role.

Skills, qualifications and experience: 

  • Academic degree in a related field or equivalent professional experience
  • Experience of working directly within the international higher education sector and community
  • Proven ability of building positive, mutually beneficial relationships or partnerships, with strong interpersonal skills
  • Strong communication and presentation skills, with the ability to communicate effectively at a senior/decision maker level
  • Excellent customer service and advocacy skills, experience of championing a customer/stakeholder group internally and externally
  • Highly organised, with demonstrated use of initiative to ensure that the most efficient and effective systems are in place to support achieving the international strategy
  • Resilient, able to work independently and effectively prioritise, problem resolution and ability to manage unplanned situations effectively.
  • Knowledge of and adaptability to a diverse range of cultures
  • Willingness to undertake travel within the UK and occasionally overseas

Package: 

  • Purpose-driven work in a charity-led organisation connecting people to education and opportunity
  • Internal trainingmentoring, and access to industry-recognised certifications through our development academies
  • Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts
  • 30 days annual leave3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave
  • Everyday wellbeing support through Perkbox, offering discounts and wellness tools
  • Onsite facilities including a subsidised gymcafé, and free parking at our Cheltenham office
  • Inclusive culture supported by employee networkswellbeing champions, and Mental Health First Aiders
  • Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

To apply for this role, please click on the 'Apply' button above.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge