Student Success Operations Assistant

Birkbeck, University of London, is seeking a motivated and skilled operations assistant to join the Student Success team within the Education and Student Experience Directorate.

This is an excellent opportunity for someone who is passionate about equal access to higher education and the power of education to drive social mobility.

As Student Success Operations Assistant, you will work at the centre of the team’s programme delivery within the Education and Student Experience Directorate, supporting colleagues who lead on our core work strands: Student Transition and Success, Student Engagement, University of Sanctuary, and Student Success Research and Evaluation.

This role would suit someone who thrives in delivering exceptional support to colleagues, working across a varied portfolio of programmes. The Operations Assistant role is responsive and multi-faceted and will provide the right candidate with core experience in the fields of widening access and student success.

This is a good opportunity for someone who is looking to build on their experience as: Widening Participation Assistant, Student Transition and Outcomes Assistant, Education Operations Assistant, or Programme Administrator.

If you are interested in a permanent, part-time contract, working within the Education and Student Experience Directorate at Birkbeck - apply with us today.

Salary and benefits:
Actual £15,617 rising to £17,414 per year 0.5 FTE, (pro-rated £31,234 rising to £34,827 per year FTE). Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract:
Permanent contract, part-time, (17.5 hours a week), Monday to Friday - working day to be agreed around 9-5pm with a flexible and hybrid working pattern. The role requires occasional evening and weekend work, for time off in lieu. Please submit an application form for consideration. Closing date: Sunday, 1 February 2026, interview date: Thursday, 12 February 2026.

Enquiries:
If you would like to know more about the role, please contact Camilla Mount, Head of Student Success, at c.mount@bbk.ac.uk.

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community and backgrounds, and particularly encourage those from Black, Asian and Minority Ethnic communities to apply. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

Advert information