Assistant Security Manager

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The role

We are a team of security professionals and between us we will carry out foot patrols covering our 50-acre campus and 100+ buildings across Newcastle City Centre, supporting students, colleagues and visitors as needed and ensuring our spaces are kept safe. We have developed an interactive map showing the areas we cover and patrol and to give you some insight into the full breadth of the University campus www.ncl.ac.uk/students/campus_map.

Our Security Team play a pivotal role in ensuring that our students, visitors and colleagues have a safe and enjoyable experience on campus. You will have the opportunity for development, and we will fund your SIA licence. We promote a diverse culture, and our Security Team are role models with exceptional customer service and professional approaches.

We are looking for people who can:

• Oversee response to situations on campus in a calm and professional manner.
• Liaise with all stakeholders to lead change within the Newcastle University's Security culture.
• Demonstrate strong leadership, mentorship and customer service skills.
• Support a diverse student population from a wide range of cultural backgrounds.

You will lead the day-to-day operational management of the Estate Security Service, ensuring standards are maintained to protect University buildings and property and to provide a safe, secure environment for staff, students and visitors. Ensure all security teams deliver a consistent, effective level of service across the University, including Accommodation and Hospitality Service tenanted sites, in accordance with Service Level Agreements. Work closely with the Head of Security to identify security threats and develop practical, proportionate solutions. Research, draft and document security policies and procedures as required.

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus, the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you. Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our University and student population.

Please reach out to Paul Harris at paul.harris3@newcastle.ac.uk for a chat about the role.

Successful appointment to this vacancy will be subject to DVLA driving license check (as some duties take place in areas not easily accessible via public transport), and health surveillance.

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