Receptionist

The Role

We are seeking to appoint a positive and friendly Receptionist to join a busy, award- winning team. You will provide excellent levels of customer care and attention across all areas of the department.

The successful applicants will have good communication skills and the ability to work effectively as part of a team and independently while in a pressurised environment.

Madingley Hall and Gardens is a beautiful venue set in expansive grounds, and just a few miles from Cambridge city centre. Parking is freely available to staff, and a bus service runs close by.

Madingley Hall and Gardens is required to maintain a high level of occupancy of all facilities and in addition to the residential and non-residential courses and conference business, the Hall actively promotes wedding receptions, catering events, individual bed and breakfast accommodation, and social events. At any one time there will be up to 180 short-term customers/students on the site, up to 84 short-term residents (one to five nights) and likely to be functions and events taking place (anything from concerts for 100, garden parties for 500, to wedding receptions and lectures).

The role-holder will be expected to work 36.5 hours per week, variable on a rota basis 5 out of 7 days, including weekend, evenings, and Public Holidays. In return we offer generous annual leave entitlements, training and development opportunities, an extensive employee benefits scheme and a contributory pension scheme.

How to Apply

Click the 'Apply' button above to register an account with our recruitment system (if you have not already) and apply online. Please submit a cover letter and CV as part of your application.

Benefits

• 36 days annual leave, inclusive of Bank Holidays.
• Defined benefits pension schemes
• Support for health & mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above.

Further information is available at the link below. Informal enquiries are encouraged and can be made to Mr George Fleming, Guest Services Manager george.fleming@madingleyhall.cam.ac.uk.

Questions about the application process may be directed to: HR@PACE.cam.ac.uk.

The closing date for applications is 06 April 2026 Interviews will take place on 17 April 2026

Please quote reference EA49176 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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