Accounts Assistant Helpdesk

An exciting opportunity has arisen to join the Finance Division Helpdesk team as an Accounts Assistant - Helpdesk. 

The Finance Division manages the financial resources of the University and the support services for the financial functions carried out by the University's departments. This role is part of the Accounting Services section of the Finance Division which performs a range of key strategic and operational accounting and administrative duties. If you are passionate about Finance, keen to develop your skills, and looking for an exciting opportunity to deliver a high quality service, then this is the role for you. 

The Role 

The Helpdesk team provides specialist first-line support for various aspects of the Cambridge University Financial System (CUFS), including areas such as: User Administration, Accounts Payable, Accounts Receivable, iProcurement and Expenses, advising departments on best practice as well as being a point of contact for suppliers and customers of the University, ensuring calls and enquiries are dealt with in a timely and professional manner.

In addition to providing first-line support in the areas above you will also assist the wider Accounting Services team in areas such as assisting with allocation of payments received by the University, verification of International Payments and helping teams where short-term support is needed. 

Your Skills

The successful candidate will be expected to have:

• Experience with the processing of accounting transactions
• Able to work independently and as part of a team
• Have excellent communication skills and telephone manner, and be able to relay information to a wide range of people of all levels
• Intermediate knowledge of excel and working knowledge of Oracle Financials
• Experience of dealing with complex reconciliations
• Strengths of time management and attention to detail

Benefits

The University offers an excellent benefit package including:

• 36 days annual leave, inclusive of Bank Holidays
• Defined benefits pension schemes
• Family-friendly initiatives
• Career development opportunities
• Support for health and mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans
• Tax-efficient bicycle and charity-giving schemes

Location

The Finance Division has embraced hybrid working and individuals are currently working with their team two days a week from a University site, principally Greenwich House, and three days worked remotely (for those working a standard Monday to Friday week). This arrangement is subject to change and will not form a part of the contractual terms of the role.

Fixed-term: The funds for this post are available until 31 December 2027 in the first instance.

To apply online for this vacancy and to view further information about the role, please click 'Apply' above. 

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check. 

If you would like more information about this role, informal enquiries can be directed by email to Simon Miller, Helpdesk and Cash Management Supervisor at Simon.Miller@admin.cam.ac.uk 

If you have any questions the application process, please contact a Recruitment Administrator at Finhr_recruitment@admin.cam.ac.uk. 

The closing date for applications is 31 May 2026.

The interview date for the role is 15 June 2026. 

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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