Student Recruitment Adviser (Fixed-term, Maternity Cover)

The Future Students Enquiry Team is at the heart of Bournemouth University’s student recruitment activity. As the first point of contact for prospective students, we play a vital role in shaping their experience and helping them feel confident in choosing BU.

We pride ourselves on delivering friendly, accurate, and personalised advice that supports individuals at one of the most important decision-making stages of their lives.

About the Role

We are seeking an exceptional Student Recruitment Adviser who is passionate about delivering outstanding customer service and supporting prospective students throughout their journey.

In this dynamic role, you will:

• Respond proactively to enquiries from a diverse range of audiences
• Communicate across multiple channels, including email, phone, live chat, social media, and face-to-face interactions
• Provide clear, accurate and timely information that builds confidence and trust in BU

• Develop a strong, in-depth knowledge of BU’s courses, entry requirements and the student journey - from initial enquiry through to enrolment

About You

We are looking for someone who:

• Is genuinely passionate about customer service and student experience
• Has excellent communication skills and thrives in a fast-paced environment
• Understands how high-quality customer interactions contribute to student recruitment and conversion
• Can engage confidently with a wide and diverse audience

This post is available on a full-time basis. Shift patterns are Monday-Thursday 09:00-17:00 and Friday 09:00-16:30.

Why Join Us?

At BU, you’ll be part of a collaborative and supportive team that plays a key role in helping students take the next step in their future. Your work will have a real and meaningful impact on people’s lives.

The interviews will be held on Wed 24 June 2026.