Sports Operations Coordinator

Contractual hours: 36

Job category/type: Academic and Administrative Support

Job description

This role is not eligible for Skilled Worker visa sponsorship. The successful candidate(s) will have to ensure that they have the right to work in the UK or be able to secure this through another means without the sponsorship of the University. Further information about sponsorship is available on the UK Visas and Immigration Website UK Visas and Immigration Website.

The University of Reading is a world-renowned institution, ranked 35th in the UK for 2025, and 172nd in the QS World University Rankings in 2025. The University is 1st in the UK in the People & Planet University League and contributes £1billion to the UK economy. It has also just been awarded Sustainable University of the Year in The Times and The Sunday Times Good University Guide 2025.

In addition, the University is well into delivering its three-year Sport & Active Wellbeing Vision, aimed at inspiring, growing and embedding sport and active wellbeing into the University and wider community.

Working as part of the SportsPark department, the Sports Operations Co-ordinator lead a small team within the Facilities & Operations team.

Your key responsibilities will include:

• Regularly act as a Team Leader on shift when required
• Assisting the Sports Facilities Managers with the implementation of daily operational procedures and requirements
• Overseeing the Sports Assistants’ duties and ensuring they are trained and developed to carry out their roles and duties accordingly.
• To provide front-of-house support to members and users
• Maintaining the cleanliness and standards of the SportsPark
• Communicating effectively with colleagues and customers
• To provide first aid on duty when needed, and ensure all Health & Safety procedures and legislation is followed correctly

As a key team player, you will have:

• Excellent communication skills, both written and verbal
• An interest in sport and fitness
• An ability to use your initiative and have the desire to contribute to the development of sport and active wellbeing to a range of customers

Candidates must be willing to work a 3-week shift pattern that covers early mornings weekdays 6:30am-3pm, weekends 7am-2:30pm and weekday evenings 2pm-10:30pm, weekends 2pm-9:30pm, as well as two weekends in three, to ensure the SportsPark facilities are operated to full efficiency throughout business hours.

Essential training and development will be provided as part of the role. You will learn key skills and complete training courses in customer service, health and safety, personal development and Information Technology.

If you want to contribute to delivering an improved, impactful and inclusive sport and active wellbeing offer on an award-winning UK Green Flag campus, then we want to hear from you.

Informal contact details:

Contact Name: Kris Morgan-Jones

Job Title: Sports Facilities Manager

Email address: k.morgan-jones@reading.ac.uk

Alternative Contact Name: Michael Dyer

Job Title: Sports Facilities Manager

Email address: m.dyer@reading.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

The closing date for applications is 23:59 on 7th June 2026

Interviews will be held: 16th June 2026

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