Student Engagement and Progress Manager

About this role

We are transforming our Coaching Service to provide earlier, more proactive support for students, helping them stay engaged, progress successfully, and achieve their future goals. As Student Engagement and Progress Manager, you will play a key role in leading this change, managing a team of Student Experience Coaches and helping to embed a consistent, strength-based approach across the University.

Working closely with academic and professional services colleagues, you will use insight and data to identify where support can have the greatest impact, develop innovative interventions and drive improvements in student outcomes.

This is an opportunity to join at a pivotal moment, influence the future direction of student support, and make a visible difference to the student experience.

About you

You are an experienced people leader with a passion for helping others achieve their potential. You have a track record of leading and developing teams, delivering high-quality services and driving continuous improvement within a complex organisation.

You bring experience of coaching or supporting students using a person-centered approach and can build trusted relationships with a wide range of stakeholders. You are confident using data and insight to identify priorities, inform decisions, and measure impact.

You communicate with credibility and influence, are comfortable managing competing priorities, and can work collaboratively across organisational boundaries to achieve shared goals. You are equally at ease contributing to strategic discussions as you are supporting your team to deliver excellent day-to-day outcomes.

Most importantly, you are committed to creating an inclusive and supportive environment where students and colleagues can thrive.

Where you will be working

In this role, you’ll be based primarily at our modern Frenchay Campus. There will be occasional visits to our other sites at Glenside and City Campus

You’ll spend most of your time on campus, typically 3-4 days per week with the opportunity to work from home on the remaining days.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe.

We offer a wide range of employee benefits as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We particularly encourage applications from global majority  candidates as we are currently under-represented in this area, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we encourage applications from disabled or neurodivergent candidates.

Further information

If you would like to speak to us to find out more about this role, please contact Sarah Garlick via EA Dani Phillips on 0117 328 1119 or email: Dani.Phillips@uwe.ac.uk

Interviews are scheduled to take place at our Frenchay Campus on 17^th August 2026.

This is a full time, permanent post working 37 hours per week.

This post is not available on a job share basis

Salary offers are made in line with the University’s salary assessment guidelines, reflecting your relevant skills and experience in parity with colleagues.

Right to Work in the UK

If offered a role, you will need to provide valid documentation confirming your right to work in the UK before employment begins. Guidance on acceptable documents is available via the Home Office Right to Work Checklist.

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