UK Validation Services Officer

Job Description: 

Main duties and responsibilities

De Montfort University is an ambitious, globally‑minded institution with a strong focus on delivering quality teaching and learning and a campus‑wide focus on providing a sector‑leading student experience. As a culturally rich university with a deep commitment to the public good, the DMU community strives to maintain a stimulating and inclusive environment where staff and students are able to thrive.

Registry Services

Registry Services are responsible for leading, managing and supporting the administrative processes of the student’s lifecycle at the University, from the moment they register until they graduate. We also ensure that academic processes, records, and standards are properly maintained across the institution.   

UK Validation Services

The UK Validation Services (UKVS) team is part of the Academic Quality Services (AQS) department within Registry Services  and are responsible for the ongoing account and relationship management of the university's UK collaborative partnerships, working closely with the wider AQS teams to ensure appropriate regulatory & contractual compliance, and quality assurance & enhancement. 

The Role

• The UK Validation Services Officer (UKVSO) will have a key role in coordinating the University’s engagements with UK collaborative partnerships providing account management services to collaborative partners, either as lead or supporting, and ensuring the quality and standards of provision delivered through the University’s network of collaborative partners is maintained and enhanced.
• They will work closely with the Head of UKVS and the other UKVSO to ensure that students and staff at collaborative partners have a high-quality experience with DMU.
• As a member of the team or individually, they will deliver a range of project-based work and data reporting activity, as well as servicing a number of boards/committees.
• They will become a proficient user of the University’s SAP student lifecycle system, ensuring internal and external stakeholders are provided with accurate and timely support, as and when required.
• They will contribute to the planning and delivery of a programme of contextualised registration schedules and induction programmes for collaborative partners.

Ideal Candidate

We are seeking a real all-rounder, with a strong appetite for personal growth, professional development, and a clear commitment to providing high-quality support to internal and external stakeholders. The ideal candidate will have excellent organisational skills with the ability to prioritise  and manage their own workload, whilst working under pressure and to tight deadlines. They will have an innate ability to build and maintain strong working relationships. They will have excellent IT skills, with the ability to create/manage/manipulate data and provide analytical reports. They will be a strong team player, as well as being confident in using their own initiative, to respond quickly to situations.

To view the job description and person specification click here

Interviews are to take place the week commencing 7 September 2026

Contact

For more information about this role, please contact Bobby Upple bobby.upple@dmu.ac.uk or Fay Kelham faymkelham@dmu.ac.uk 

Competencies

Data Management

Document Preparation

Scheduling & Coordination

Customer Service

Process Improvement

Financial Administration

Compliance & Records Management

IT Proficiency

Skills

Attention to Detail

Time Management

Communication

Problem-Solving

Collaboration

Adaptability

Initiative

Honest and Compassionate

Innovative and Creative

Community Minded

Education

BSc / BA Degree

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