Education Support Administrator

This full-time post is available from 15 November 2026 on a fixed-term basis to cover a maternity until 14 November 2027.
 
 The starting salary will be from £30,878 on Grade D, depending on qualifications and experience.
 
This role offers the opportunity for hybrid working - some time on campus and some from home.
 
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our Harrison and Peter Chalk Education Support Team.
We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.  We would love you to join us on this journey! 

• Do you have recent relevant experience within Education Support administration 

• Do you enjoy direct contact with people? 

• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? 

• Do you enjoy providing administrative support? 

• Are you fantastic at organising, communicating and overcoming problems to  make sure things run smoothly? 

• Do you want to work for an excellent employer with some fantastic career and training opportunities? 

If so, our Education Support Administrator role could be for you. Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff. 

About the Role: 

As key members of the Education Support team on the Streatham campus, you'll be part of the Harrison and Peter Chalk Team, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as an administration and customer services professional. 
Responsibilities: 

• Provide advice, guidance, and administrative support to students and staff. 
•  Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.
•  Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes. 

About You: 

• We are looking for committed individuals with: 
•  Strong desire to build a career in administration and customer services.
•  An excellent attention to detail and strong organisational skills. 
•  Experience working independently and as part of a team. 
•  Excellent customer service skills. 
•  Adaptability in a culture of change and growth.  

These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to full time days per week whilst training is completed, if new to the service.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted. 
We can offer you the opportunity to develop your career in administration and customer services. 

Please ensure you read the Job Description and Person Specification for full details of this role.  

For further information, contact Jenny Crotty at J.D.Crotty@exeter.ac.uk

Join us in shaping the future of education at the University of Exeter! 

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