Conversion Officer

37 hours per week (plus out of hours duties at certain times of year) 

Birmingham Newman University is growing and we are seeking a Conversion Officer to support the achievement of our student recruitment ambitions.

This exciting role sits within the Student Recruitment team and plays a key part in helping prospective students progress from enquiry and application through to enrolment.  

Working across the full student recruitment cycle, you will coordinate and deliver applicant conversion activities that increase application, offer acceptance and enrolment rates. You will engage prospective students through targeted communications, personalised outreach campaigns and applicant events, ensuring they receive timely information and support throughout their journey.  

The successful candidate will work closely with colleagues across Student Recruitment, Marketing, Admissions, Academic Schools and Professional Services to deliver an outstanding applicant experience. You will support CRM-driven communications, analyse conversion performance data, gather applicant insight and recommend improvements to enhance recruitment outcomes. 

You will be an enthusiastic and highly organised individual with excellent communication skills, strong analytical abilities and experience of working in a customer-focused environment. Experience using CRM systems and data to support engagement activity is essential.  

You will also contribute to Offer Holder Days, Open Days, webinars and other student recruitment events. A willingness to work flexibly, including evenings and weekends, is essential. 

Informal enquiries: Helen Burgoyne, at H.Burgoyne@staff.newman.ac.uk

Please click 'Apply’ button above to be redirected to our website, where you can download an application form and for further details about this role.

Please note that CVs are not accepted as part of the application process unless explicitly stated

Closing date for applications: 15 October 2026

Interviews will take place in November 2026

Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.

Birmingham Newman University is an Equal Opportunity Employer

Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT. 

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