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Executive Assistant

Queen Mary University of London - IT Services

Location: London
Salary: £40,815 to £47,550 per annum.
Hours: Full Time
Contract Type: Permanent
Placed On: 19th October 2026
Closes: 1st November 2026
Job Ref: 11295

About the Role
The Executive Assistant (EA) is a critical role within the ITS department that is responsible for providing confidential, professional support to the Chief Information Officer (CIO) and other Senior Leaders. The EA will use their professional expertise and judgement to deliver an effective and efficient service to meet the requirements of customers, staff, senior managers and external stakeholders.

About You
The post holder will be educated to degree level or have equivalent experience in a PA or EA role. With significant experience working as a PA/EA in a Higher Education Institute or IT Services organisation.

The post holder will have excellent organisational skills and IT skills, with strong interpersonal skills, with the ability to manage and prioritise activities of self and others to meet tight and competing deadlines.

About the Department
The IT Services function sits within the Professional Services Department and is part of the Professional Services group that enables and facilitates the success of our students and academics. Along with other Professional Services areas, IT Services seeks to deliver value for money through technology, efficiency, economy, effectiveness and equity.

You will be reporting to the Resources and Operations Manager, Change and Operational Enablement.

About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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