Head of Operations

Founded in 1902, UCL Institute of Education has been shaping policy and helping government, organisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject.

We are looking to appoint exceptional candidates to the role of Head of Operations – multiple posts available.

The Head of Operations (HoO) is a strategic leader who partners with the Head of Department (HoD) to translate academic vision into operational delivery, aligning departmental goals with faculty and university priorities. You will lead day-to-day operations, manages budgets, contribute to resourcing decisions, and ensure high-quality support for teaching, research, and strategy.

In this role you will anchor the leadership structure, working closely with the HoD day-to-day and ensuring operational consistency and strategic alignment. You will foster an inclusive, high-performing culture and drive collaboration, innovation, and continuous improvement. As a departmental leader, you will build strong cross-university relationships and contribute to strategic initiatives.

With relevant professional experience with a high standard of education, you will have excellent financial skills and experiencing in managing change. In addition, you will have evidence of successful line management and development of staff with proven team leadership and motivational skills.

Your application form should address all the person specification points and should clearly demonstrate how your effectiveness, skills and experience meet each of the criteria.

As well as the exciting opportunities this role presents, we also offer some great benefits.

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our faculty holds an Athena SWAN Silver award, in recognition of our commitment to advancing gender equality.

Customer advert reference: B16-02269

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