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Senior Administrator College Complaints and Compliance

University of the Arts London, Central Saint Martins

Location: London
Salary: £33,653 to £41,329 PA
Hours: Full Time
Contract Type: Permanent
Placed On: 8th August 2018
Closes: 2nd September 2018
Job Ref: 4481

Location: Central St Martins - King's Cross

The role

This is a unique role with a dual focus. Primarily handling case work for student complaints and disciplinaries (including interviews and report writing) and acting as the College Local Information Manager - being the first point of contact for all matters pertaining to the implementation of university policies and procedures in relation to the General Data Protection Regulation (GDPR) and the Freedom of Information Act (FOI) - the post holder will also manage the College’s paper-based archiving, including arrangements for safe, efficient and effective off-site storage and secure disposal in accordance with University retention requirements.

Why choose us?

Central Saint Martins is a world-leading centre for arts and design education. Its reputation stems from the creative energy of its staff and students and the stellar achievements of its graduates nationally and internationally. The nine programmes at CSM explore the boundaries of their discipline.

Students and staff are continually alert to new ideas, and are curious and restless in developing beyond the expected norms of their subject, so emerging work is at the forefront of its area.

CSM sits at the heart of London’s creative scene, and of one of Europe’s most dynamic new culture and innovation quarters at King’s Cross, making the college increasingly important to London’s cultural life, and indicative of our general desire to open up CSM to as broad an audience as possible.

Your profile

We’re looking for an articulate and inquisitive individual who has the ability to exercise discretion and empathy. They will preferably have a background in Higher Education and an understanding of assessment and other student related policies. Excellent written skills are an essential requirement of the role as is the ability to write reports and take concise, accurate notes.

We are also seeking someone with an understanding and working knowledge of the General Data Protection Regulation and their application in an educational setting.

In return, University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.

If you have any queries about this role please contact the Staffing Team, email or telephone 0207 514 7885.

To apply please click the apply button.

Closing date: 2 September 2018.

At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.  

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

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