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Deputy Director

University of Roehampton - Student Support Services

Location: London
Salary: £54,700 to £62,801 Pa inclusive of London Weighting Allowance
Hours: Full Time
Contract Type: Permanent
Placed On: 12th February 2021
Closes: 11th March 2021
Job Ref: RU02548

We are looking for an enthusiastic and driven Deputy Director to join our vibrant Student Support Department. The purpose of the Student Support service is to support student retention, achievement and satisfaction by providing a range of services to enhance student wellbeing and ensure that all students have access to a range of support appropriate to their needs. The aim is to ensure that services are visible, effective and tailored to the needs of our student community. The Service makes a key contribution to the University’s mission to support all students, whatever their background, to reach their full potential.

The post of Deputy Director will be accountable for the coordination and provision of a high quality and professional service, setting strategic targets and operational plans, which are continually improved and monitored to ensure the services work together and are equipped to meet the evolving needs of the students. The post-holder will be responsible for the day to day delivery, management and development of the Service; and for providing expertise and advice to the University on a range of areas, including disabilities, mental health and risk management. Additionally, the post will oversee the administrators, Info Team and Access Centre.

We are looking for a charismatic individual with extensive experience of managing the delivery of an excellent support service in a user focussed, professional environment, preferably in higher education; significant experience in delivering strategic objectives; and considerable experience in managing a successful professional team delivering support or development services.

At Roehampton, we change lives by helping our students to develop the confidence, knowledge and adaptability they need for a successful graduate career and fulfilling life.

We are a supportive, close-knit and inclusive community, with a proud history in higher education stretching back more than 175 years. Our values come from this rich history, built on community, engagement and partnership, with a belief that no matter their background, we can help our students realise their ambitions. Our graduates today have excellent employment prospects, and are part of a thriving global community of Roehampton alumni.

We provide an engaging portfolio of courses across the creative arts, social sciences, law, humanities, literature, education, business, and human and life sciences, including nursing. We also have an excellent research profile. With international reach, our research informs policy, enriches culture and improves people’s lives.

We are based on a beautiful 64-acre parkland campus, located in the heart of southwest London. Our staff have access to excellent facilities and a generous range of staff benefits.

We are based on a beautiful 64-acre parkland campus, located in the heart of southwest London. Our staff have access to excellent facilities and a generous range of staff benefits.

The University supports the NHS Track and Trace system and your Roehampton point of contact will keep a temporary record of all visitors for 21 days to assist NHS Test and Trace with requests for data.

To find out more information about the role and what we’re looking for, visit the Working at Roehampton section of our website where you will find full details, how to apply, as well as further information about the benefits of working for us.

It is expected that interviews will be held on: 19 March 2021

The University is an equal opportunities and ‘disability confident’ employer.

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