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ICT Adviser: Gateway Services

University for the Creative Arts - Academic Services

Location: Epsom
Salary: £23,487 to £26,341 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 19th November 2021
Closes: 2nd December 2021
Job Ref: 21-LIBR282-0645-2

At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we’re helping shape a global future that supports and nourishes talent worldwide.

Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more.

Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.

ICT Adviser: Gateway Services

Location: Epsom

Full time 36.25 hours per week, Monday to Friday (08.45 – 17.00pm)

Salary: Grade 5 (£23,487 to £26,341 per annum)

Ref: 21-LIBR282-0645-1

Academic Services wishes to recruit an enthusiastic ICT Adviser to provide front-line technical and application support to the University Library users, as well as supporting resources, facilities, equipment and technology available in the library.

You should be educated to ‘A’ level standard or equivalent and possess excellent customer service and interpersonal skills, including an ability to communicate directly with non-technical users.  You will need to be a competent and confident IT user with experience of IT systems and applications such as Windows, Mac OS, MS Office and the internet.  Knowledge or experience of using creative art and design software such as Adobe Creative Suite is desirable.

Experience of working in a customer-orientated environment is essential.   Previous experience of providing student ICT support in academic environment would be an advantage but not essential, as training will be given. 

Equally important are the abilities to work as part of a team, to use your initiative and ability to work systematically, follow procedures, and take care in maintaining records and pay attention to detail.  You should be prepared to learn new skills, especially in the area of new technology.  A First Aid qualification (or the willingness to be trained as a First Aider) would be desirable.

For further details and to apply for this post please visit our website https://jobs.ucreative.ac.uk

The closing date for applications is 2nd December 2021. Please note UCA may close a vacancy early in the event of high numbers of applications being received.

Interviews will be held on 13th December 2021.

The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all of the diversity in society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.

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