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Senior Programme Officer

King's College London - King's Foundations

Location: London
Salary: £32,676 to £37,297 per annum, including London Weighting Allowance
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 13th January 2022
Closes: 30th January 2022
Job Ref: 038805
 

Job description

King's Foundations provides year-round and summer programmes to international students who aim to progress onto King's College London Undergraduate and Postgraduate programmes.  The Programmes  Team operates within the Professional Services Team which includes the Student Experience, Technology Enhanced Learning (TEL) and Business Support Teams, and also works closely with academic leadership teams and teaching staff across the portfolio of programmes.

This role is part of King’s  Foundations Programmes Team and reports to the Programme Manager. You will work as a member of the programme administration team in King’s Foundations to ensure consistent management and delivery of taught provision through providing high quality administrative support. Deliver a high-quality customer experience to relevant stakeholders throughout the student lifecycle from pre-enrolment activities through to graduation and beyond. Resolve complex day-to-day issues, responding in line with university Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Represent the Department externally and in wider university activities and committees, in support of the Faculty’s interests and engaging with university functions.

The role is primarily based at Bush House on the King’s Strand Campus though you may be required to travel to other campuses on occasion. King’s is currently trialling a hybrid working scheme where staff may be able to work remotely for part of the week, as determined by required output and departmental need.

This post will be offered on an a fixed-term contract for  6 months

This is a full-time post.

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