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Event Durham Coordinator (Sales)

Durham University - Administrative - Estates and Facilities Directorate - Accommodation and Commercial Services

Location: Durham
Salary: £24,285 to £27,131
Hours: Full Time
Contract Type: Permanent
Placed On: 5th August 2022
Closes: 24th August 2022
Job Ref: 22000781

Contract type: Fixed Term

Working arrangements: Full-time, 35 hours (five days from seven)

Interview date: 16th September 2022

Reward and Benefits

To support the delivery of the University's People Strategy to attract, retain and reward the very best, we offer a fantastic range of rewards and benefits to our staff, including:

  • 27 days annual leave, plus 4 customary days and 8 bank holidays (pro-rata for part-time) and the option to purchase additional leave
  • Automatic enrolment into a pension scheme
  • Corporate and local discounts
  • Wellbeing resources and discounted health benefits
  • Health discounts on sports and activities at Maiden Castle Health and Activity Centre
  • Reward and Recognition Schemes
  • Personal and career development
  • And SO much more, with further information available here.

Role responsibilities:

  • Deliver support services to ensure the effective and efficient delivery of events that enhance the Durham reputation.
  • Monitor feedback and identify service changes to meet service level agreements.
  • Collaborate within the service team and across other services to ensure the seamless delivery of events.
  • Contribute to service user engagement, promotion and communication activities, events and presentation with or without team members.
  • Liaise across the organisation to update and exchange key service information to ensure advice given to users is the most up to date and accurate.
  • Implement and update processes and procedures, including related documentation where appropriate.
  • Work with internal and external partners and suppliers to deliver cross-functional products and services.
  • Accurately record customer meeting/event records in relevant system; capturing feedback and make suggestions and recommendations for improvements.
  • Support the management and coordination of activities, conferences and/or events.
  • Prepare written reports for consideration by management, where required.
  • Any other reasonable duties.
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