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Senior Adviser Evenings

University for the Creative Arts

Location: Epsom
Salary: £27,929 to £31,412 pro rata
Hours: Part Time
Contract Type: Permanent
Placed On: 24th November 2022
Closes: 6th December 2022
Job Ref: 22-LIBR329-0840-1

Epsom

Permanent                                

Salary: £27,929-£31,412 per annum pro rata

Part time: Monday-Friday (5pm-8pm)

Pro rata Salary: £8,096-£9,106 per annum              

At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we’re helping shape a global future that supports and nourishes talent worldwide. 

Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more. 

Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.                                          

Applications are invited for an enthusiastic and imaginative Evening Senior Adviser to work in our busy and vibrant Library & Student Services dept which provides support for students and staff on the Epsom campus.

The post supervises and maintains the effective operation of the front facing service and administrative functions that support the efficient operation of the University Library and Gateway Services to staff, students, researchers, and other University clients. As part of the team, the post holder provides information, advice and guidance on finance and welfare issues, facilitates access to wellbeing and counselling and refers students to other specialist services available from Library & Student Services, the wider University and externally.

You should have experience of working and supervising a team in a customer facing environment, preferably a busy academic library or support services setting. Effective interpersonal, communication, and customer service skills are essential. You should be a competent and confident IT user. Knowledge of online information would be an advantage.

We are looking for someone who will take ownership of enquiries and respond effectively under pressure, who demonstrates initiative and flexibility and liaises effectively with staff, students and colleagues. Equally important are the ability to innovate and collaborate as part of a team, use initiative, demonstrate flexibility and display attention to detail. Being prepared to use new skills and undertake staff development as appropriate, especially in the area of new technology are essential.

Hours of work: Monday-Friday 5pm-8pm

The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all sections of society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.

Please note UCA may close a vacancy early in the event of high numbers of applications being received.

Closing Date: Tuesday 06 December 2022

Interview Date: Friday 16 December 2022

For further details and to apply for this post please visit our website https://jobs.ucreative.ac.uk/Vacancy.aspx?ref=22-LIBR329-0840-1

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