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IT Technician

University of Buckingham - IT Services

Location: Buckingham
Salary: £21,790 to £23,410 per annum depending on experience
Hours: Full Time
Contract Type: Permanent
Placed On: 1st December 2022
Closes: 9th January 2023
 

Full time (35 hours per week)

The University of Buckingham has a unique atmosphere, unlike that of any other higher educational institution. Despite being the UK’s smallest university and the only independent university to hold a Royal Charter, Buckingham has staff from over 25 countries, making it a truly distinctive work environment.  Whichever of our locations you find yourself working in, you will be sure to feel a part of our friendly community.  Our size enables us to foster a very personalised, supportive, inclusive and collaborative environment, with lots of opportunity for development, something which we are very proud of. 

The Corporate and Professional Services departments are the cornerstone of the University.  They each provide essential and valuable support to both each other and the Academic departments, helping the University to function in the most efficient and productive way, ensuring that the students’ experience is second to none.

What we need you to do

To Care – You will be supporting the staff and students of the University. They are our customers.

To Learn – Our systems and our ways of doing things

To Participate – We have documentation to show you how to do most tasks – If it’s wrong, we want you to look at fixing it

To become part of our team

You will be involved with various service desk, desktop, telephone, remote and client-facing support, and will be given many opportunities to get involved with a range of IT work.

Candidates must have excellent customer service and quality management skills, with the passion, resources, and commercial insight to help achieve them.

You will be working with a wide range of technologies as part of a friendly and dedicated team in a great environment.

Desirable skills

Windows client operating systems, Microsoft Office suite

Apple hardware and OS, Android/windows/Apple phones and tablets. Active Directory / MS Exchange Knowledge covering user accounts, mailbox and group policy administration, Antivirus software, Networking knowledge covering LAN/vLAN/WAN technologies HTML, Programming/Scripting skills, Call logging software, Client builds and Imaging.

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, but we are invested in our people and their development, so we encourage you to apply if you believe you have the majority of the skills and experience required and are keen to develop further!

What can we offer you?

We might be small, but we can still offer plenty of perks!  In addition to an Aviva Pension scheme, we offer: 

  • Beautiful working environment, with plenty of space
  • Employee Assistance Programme
  • Christmas closure
  • On-site gym and exercise classes
  • On-site catering facilities
  • University bookshop with staff discount (Buckingham)
  • Free access to LinkedIn Learning courses
  • Free on-site parking
  • Excellent opportunities to network and continue learning across a variety of departments
  • Discount of courses for staff and their families

Informal enquiries may be made to Martyn Smith on Tel: +44 (0)1280 820 248 or at Email martyn.smith@buckingham.ac.uk.

The closing date for applications is 2nd January 2023 and it is anticipated that interviews will be held w/c 9th January 2023.

If successful, any offer is subject to standard checks, including qualifications, eligibility to work in the UK on a permanent basis and DBS (if applicable)

For further information and details of how to apply, please visit our website http://www.buckingham.ac.uk/about/hr/

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