Data and Business Intelligence Manager

This role will be office based, but can be located at any of our campus locations (London, Birmingham, Manchester and Leeds”

At GBS (Global Banking School), we invest in our people and our students are at the heart of everything we do. Our mission is to change lives through education, and we take an inclusive approach to recruiting students, with an aim to widening access to higher education among groups currently under-represented in the sector.

We are proud to be a certified ‘Great Place to Work’ and have achieved outstanding results for the third year running in the National Student Survey, with an incredible 91% overall satisfaction rating in 2022.

ROLE PURPOSE:

Working with internal stakeholders, you will use your expertise to provide easily accessible data reporting and business intelligence across GBS. In overseeing and managing key projects with internal stakeholders you will lead a team to understand business needs and data requirements to enable management of key performance indicators and improve identified processes and outcomes for GBS from end to end, empower colleagues to understand the key metrics that drive performance throughout the organisation. Overseeing data reporting and information management. Provision of data to support senior leaders in developing, interpreting, and reporting on key performance indicators through the application of data analytics will be an integral part of the role.

Essential Skills and Experience

• A good degree in a numerate subject
• Significant experience developing, analysing, and disseminating data-driven actionable insights with a high degree of accuracy.
• Excellent knowledge of analytical tools including Microsoft Power BI (DAX and M language) and ideally SQL management studio. Experience with R/Python would also be advantageous
• Detailed knowledge of statistical techniques and research methodologies
• Experience in presenting data in exciting and insightful stories via interactive dashboards or presentations using best practice data visualization techniques and tools such as Power BI and SQL.
• Experience of leading a team and line management, supporting the professional development and performance of direct reports. Ideally, experience of working with outsourced shared services and/or external parties to deliver against business need
• Previous experience of data analysis to understand customer data journeys, ideally the higher education student lifecycle
• Confidence in building professional relationships with internal and external stakeholders
• Strong experience in using MS Word, Excel, PowerPoint
• Ability to work effectively as a team member and work flexibly to meet changing business needs
• Commitment to own learning and development and that of others
• Commitment to equality of opportunity

GBS is a dynamic and fast growing Higher Education provider with campuses across the UK.  We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. 

We take an inclusive approach to recruiting students, with an aim to widening access to higher education among groups currently under-represented in the sector.

We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve.
If you're looking to make a real difference with your next career move, why not join us.

GBS values diversity through the wide range of backgrounds, experiences, views, beliefs, and cultures represented within its staff and student groups. We aim to embrace diversity in all of its activities and proudly acknowledge that variety and difference are intrinsic to the wellbeing and future development of GBS.

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