Senior Administrative Officer: Finance Business Support

Part Time (22.2 hours, 0.6 FTE) Weekend Delivery

Location: Birmingham Campus

The Institute of Inner-City Learning is seeking to appoint a Senior Administrative Officer: Finance Business Support at its Birmingham Campus.

- THE ROLE –

The Senior Administrative Officer: Finance Business Support will assist the Senior Finance Business Partner (IICL) produce accurate and timely key management and financial information using financial planning monitoring tools and models to enable effective management decision making. This will involve being the key point of contact overseeing all matters related to student finances across the Institute, providing support to students according to priorities of the academic cycle working collaboratively with internal and external colleagues. The Post holder will be expected to work closely with the Student Loan Company (SLC) and manage the Institute’s student debt, delivering high quality customer services and administrative support.

Main duties will include:

Student Finance

• Monitor IICL student debt and prepare regular student debt reports for the Institute’s senior management
• Key IICL point of contact for students’ finance queries giving advice on all matters related to tuition fees and working closely with SLC, as well as colleagues across the University in Finance, Registry, Admissions, Student services and Assessment teams
• Undertake Pre-Liability Change of Circumstances checks for IICL applicants/students
• Prepare and submit/upload bulk registration confirmations to SLC
• Manually check outstanding registration confirmations for IICL based students and confirm with SLC as appropriate
• Prepare and submit/upload bulk attendance confirmations to SLC
• Manually check outstanding attendance confirmations for IICL based students and confirm with SLC as appropriate
• Submit Change of Circumstances (course transfers, suspensions, withdrawals by students or by Boards, resumptions) for IICL based students
• Produce student withdrawal and retention reports for use by the IICL senior management to help them make informed decisions and improve academic outcomes

Financial management

• Raise purchase orders in accordance with the University’s financial policies and procedures
• Liaise with the University’s central Purchase Ledger team to ensure the Institute’s invoices are paid in a timely manner

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- REQUIREMENTS -

You should have:

• Educated to degree level
  • Educated to a degree level or equivalent professional experience
  • Knowledge of Student Loan Company and its processes
  • Previous experience providing student support in a Higher Education setting
  • Effective organisational skills and demonstrable attention to detail
  • Effective and relevant IT skills
  • Significant experience in providing customer service or service support

- FURTHER INFORMATION -

• Annual leave entitlement is 28 days annual leave per year (plus 8 bank holidays & 4 University closure days)

- HOW TO APPLY -

Please click the ‘Apply Now’ button to start your application. Each page of your application will be saved when you click ‘Next’ or ‘Previous’.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 9^th February 2023, 11:59pm.

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