Senior Officer - Programmes and Registry (Based at GCU London)

This full time/open ended opportunity based at GCU London and includes an additional London Weighting Payment of £4,464 per annum 

Glasgow Caledonian University - the University for the Common Good - is a vibrant, values-led, multi-cultural University with a global outlook, dedicated to delivering social innovation. Our organisational strategy is aligned with the United Nation’s Sustainable Development Goals and our globally recognised researchers advise governments, industry and international bodies. We’re ranked fifth in the world and first in the UK for promoting gender equality, 69^th globally for social impact, and the top modern university in Scotland for research power. In 2020-21, we contributed £1.7 billion and more than 14,000 jobs across the globe.

GCU is committed to widening participation, delivering positive outcomes for our students, and we’re Scotland’s leading provider of Graduate Apprenticeships. With campuses in Glasgow, London and New York, we have transnational partnerships around the world, supporting more than 22,000 students. Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

GCU London is the London-based postgraduate campus of Glasgow Caledonian University, where an exciting opportunity has now arisen to join the team in the new role of Senior Officer. The role will provide leadership to London’s programmes and registry based administrative team to ensure relevant support is in place both for colleagues and to ensure an excellent student experience. 

As an experienced administrator, the role will benefit from significant, up to date experience of working with international students in a HE setting, as you will be expected to liaise closely with students and other stakeholders both internal and external to the University. 

Excellent organisational, communication and interpersonal skills are essential for the role, as well as the ability to provide expert guidance and advice to staff (academic and professional support) and students. Being agile to the needs of the team and campus is particularly important, as well as the requirement to understand the systems, procedures and processes in place, both to help convey complex information, as well as identifying systems and process improvements.

The successful candidate will work closely with colleagues both within the London campus and wider across the University Directorates in a collegiate manner, sharing best practice and lending support to others during periods of peak processing. 

You can apply for this role through the Glasgow Caledonian University vacancies page by clicking 'Apply' above.

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