Head of Education Services

About Hughes Hall:

The University of Cambridge’s oldest graduate college, Hughes Hall bears the name of its founding Principal, Elizabeth Phillips Hughes. Established in 1885 as a women-only teaching College, we now accept postgraduate students and mature undergraduates in all areas of study and research, offering scholarships and bursaries targeted at new and continuing students. We are one of the most international colleges, bridging the academic and external worlds, with an open and informal atmosphere. We pride ourselves on being an oasis of calm and quiet near the busy city centre, providing a relaxing yet stimulating environment for study and research, where people of all backgrounds are welcomed, will feel at home, and can flourish. Everyone at Hughes has arrived by a different route, with a different background, and brings different experiences, strengths and stories to their studies.

Our website contains further information about our history, people, work, and values.

About the Role

Location: Hughes Hall, Cambridge CB1 2EW

Hours of Work: 37.5 hours per week Monday to Friday (with occasional evening and weekend work for which time in lieu will be given)

Overall Job Purpose

This is an exciting opportunity for an experienced senior administrator to join the Hughes Hall team in a crucial leadership role.  The postholder will have responsibility for all aspects of education services, including the Tutorial, Admissions and Library offices, and will work closely with the Senior Tutor, Deputy Senior Tutors, Head of Welfare and Wellbeing, and others in the college and the wider university to develop policies and frameworks.

The Tutorial Office provides administrative support on student finance and academic matters, interacting with students, Directors of Studies (DoS), Tutors and central University administrative offices (the Student Registry).  The office manages a diverse workload, including start-of-year induction and registration, student records, examination matters, applications to take a break from studies (intermission), and student finance, including scholarships, bursaries and hardship funding.  The tutorial team is comprised of a full-time Tutorial Administrator and a 0.8FTE Student Finance and welfare administrator.

The Admissions Office handles all applications to the college, including mature undergraduates (aged 21+), the graduate medical course (CGCM) and postgraduates (masters and doctoral).  These three streams have different dynamics concerning timelines, financial arrangements and college input. The Admissions Office is also responsible for recruitment, outreach and widening participation.  This includes events, such as open days and webinars, as well as publicity materials on the website and social media.  The admissions team has recently been restructured and is comprised of four roles, a full-time Admissions Coordinator, an Admissions Administrator, an Admissions Assistant, and a Communications & Outreach Officer (who is shared with the Communications Office).

The Library has a collection of core books for the undergraduate and masters-level taught courses, plus electronic resources and study space available to all students. The library team is comprised of the Library Services Manager (0.8FTE), an Academic Skills Librarian (0.64FTE) and a Library Assistant (0.8FTE).

We reserve the right to call candidates for interview prior to the closing date so early applications are encouraged.

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