Head of Professional Services

The University of Glasgow has been changing the world for more than 560 years, and today we are one of the world's top 100 universities.  We are delighted to have recently been ranked as 81st in the world in the 2023 QS World University rankings which puts the University within the top 100 institutions worldwide and in the leading 6% of the universities which make up the ranking.  Our people have always been at the forefront of innovation, and our past achievements inspire our current world change

The University has annual turnover of £813m, employs over 10,000 staff, and is in the midst of an ambitious capital programme on the former Western Infirmary Site.

An exciting opportunity has arisen for a Head of Professional Services to join the School of Medicine, Dentistry & Nursing within the College of Medical, Veterinary & Life Sciences. As an integral member of both the School’s Leadership team and the College Administrative Management Group, you will play a key role in the development and successful implementation and delivery of the College and School’s strategy, policies, and objectives, in order to fully achieve key University/College/School goals and deliver improvements evidenced by internal and external measures.

In addition to the leadership contributions noted above, you will also be responsible for professional support services within the School, including learning and teaching, research, and operational support. This includes line management responsibility, direct and indirect, for all professional/administrative, technical and operational staff within the School. This will involve setting and monitoring appropriate operating models and services standards, across a wide range of activities, including ensuring appropriate integration with wider College and University services.

The successful candidate will possess extensive and recent administrative management/leadership experience gained within a large, complex organisation. You will have demonstrable experience working effectively with senior colleagues to formulate, develop and implement strategies and major projects. Working knowledge of using Lean/other methodology in the delivery of significant benefits to the business through process and service improvement/change management programmes is beneficial to this role.

You will demonstrate a high level of written and oral communication skills and the ability to produce and implement strategic policies. The ability to understand financial planning and business analytics is essential. You will also have influencing skills to engage effectively with key stakeholders and the ability to empower and motivate others to deliver a high-performance culture.

This role is being offered on a full time (35 hours per week), open ended basis.

To apply online, please visit: https://my.corehr.com/pls/uogrecruit/erq_jobspec_version_4.jobspec?p_id=107710

Closing Date: Monday 6^th March 2023

It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equality.

The University of Glasgow, charity number SC004401.

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