Head of Learner Services

At Coleg Cambria, our aim is to be an exceptional institute of education. Having recently received a glowing Estyn inspection as well as a Platinum Corporate Standard Health at Work Award, we feel this is a good start.

We provide a warm welcome to all students and staff to make Coleg Cambria a place you want to be a part of. To ensure our students get the best experience and results they can,  we make sure the people employed with us are happy. We nurture a positive work environment, a constantly expanding and improving workforce, and offer the opportunity to challenge yourself. On top of all that we have a wide range of benefits to make sure our employees feel valued, including generous annual leave, a great pension package, discount membership to our on-site gyms, salons, and professional training restaurants.

Our 5 Campuses situated in the stunning North Wales area are constantly expanding and evolving. With strong relationships with multiple companies in the area we help give our students the best start to their careers and help the local economy thrive. Wales has a strong and proud culture we continue to grow these important values by being committed to raising the Welsh language profile. We are very proud of what we have built here and we are now looking for someone to enhance our already exceptional workforce.

Exceeding expectations through education, innovation and inspiration...

Due to retirement an opportunity has arisen for a forward-looking and proactive individual to join our senior management team. The successful candidate will lead, manage and develop the Learner Services Teams across all college sites creating a high quality service to all learners, visitors and stakeholders.

You will be accountable for the overall leadership, management, coordination, development and delivery of provision which includes careers education, information, advice and guidance, welfare, student finance, learner enrichment, student voice and safeguarding.

We are looking for a candidate who has proven successful experience as a manager within a student experience/student services environment, supported by a  minimum of three years management experience within further education/higher education.

A demonstrable understanding of the current trends and issues in the provision of student services and safeguarding and their impact on the FE Sector and the Eystn/Ofsted  Inspection Framework and requirements for safeguarding are essential. In addition knowledge of Keeping Learners Safe (Welsh Government ) and Keeping Children Safe in Education Act (England)  and how to apply this to daily practice is essential. 

The successful candidate will have a collaborative approach and also possess an ability to communicate and influence effectively at all levels within the College.

If you believe that you have the vision, skills, expertise and enthusiasm to make a difference and help us realise our ambitions, we want to hear from you. For further information about our ambitions please visit our Strategic Plan (2020 -2023) and to read our latest further education inspection report please visit Coleg Cambria Estyn FE Inspection October 2022.

Coleg Cambria is committed to raising the profile of the Welsh language. 

Welsh language skills are desirable for this position. 

Coleg Cambria is a ‘Disability Confident’ Employer.  

The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group. 

The safety of children, young people and adults identified as ‘vulnerable’ is paramount and Coleg Cambria is fully committed to safeguarding and promoting the welfare of these individuals and to the rigorous implementation of Disclosure and Barring Service (DBS) procedures and arrangements. A DBS Disclosure will be requested from the successful candidate being offered the position. Depending on the role you are applying for if successful, you may also be required to register with the Education Workforce Council.

Roles are normally advertised with a salary range. If you are offered a role at the college, relevant experience will be taken into consideration to determine your starting salary.

Please be aware that Coleg Cambria reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. 

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