Student Experience Assistant

Summary:

Are you interested in working for a top University? We have an exciting opportunity for a Student Experience Assistant, you will provide high quality front-line customer service to students and staff in the School within the Student Experience Team. You will share responsibility with other team members for being the first point of contact with enquirers in person, by phone and email, dealing with day-to-day queries, resolving problems and issues, and signposting and/or escalating issues to colleagues as necessary. You will provide administrative support for a wide range of tasks relating to the delivery of an excellent student experience, working proactively as part of a team dedicated to this purpose.

We are committed to exploring flexible working opportunities which benefit the individual and University.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

To find out what makes the University of Sheffield a remarkable place to work, watch this short film: www.youtube.com/watch?v=7LblLk18zmo, and follow @sheffielduni and @ShefUniJobs on Twitter for more information.

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