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Student Accommodation Administrator

Bath Spa University - Student Accommodation

Location: Bath
Salary: £25,138 to £27,181 Grade 4, per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 21st February 2024
Closes: 20th March 2024

We are currently seeking a dedicated Student Accommodation Administrator working with the Student Accommodation team and supporting the wider Estates team to provide a friendly and professional support service for students living in University Accommodation.

About the role

As Student Accommodation Administrator you will focus on assisting students living in halls of residence. You will be responsible for answering phone and email enquiries; conducting room checks and health and safety walks; along with other related administrative tasks helping students settle into life in Bath and into university accommodation.

About you

You will excel in providing excellent customer service and using your computer skills in databases, internet, email, and social media.

You will work flexibly to achieve team goals, communicate with tact and diplomacy with a commitment to equality, diversity, and inclusion. You will have a positive, proactive attitude to work and good humour; able to demonstrate that you can work on your own initiative and as an effective member of the team; and be able to plan, organise and prioritise effectively whilst working under pressure.

Your role requires you to always understand and observe confidentiality. Experience of working in a student accommodation setting and administration in an education setting is desirable but not essential.

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