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Institute Administrative Officer

University of Wales, Trinity Saint David

Carmarthen campus (hybrid working with travel to other locations as necessary)

ABOUT US

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.


We are now looking for an Institute Administrative Officer to join our Carmarthen campus on a Full time, Permanent basis, working 37 hours per week.

THE ROLE

The Institute Administrative Team is tasked with providing timely and high-quality administrative support to its students, academic team and senior management across a wide range of programmes, delivery locations and intake points.

You will be required to place a strong emphasis on delivering excellent customer service, and will be expected to communicate professionally with students, staff within the Institute and other departments and, in some cases, external partners. You will be required to converse and write in Welsh on a daily bases for this role.

You will be required to work within with relevant University guidelines and regulatory frameworks, to process information promptly and accurately and to meet a range of deadlines across the academic year, including during the student vacation periods.

ABOUT YOU

To be considered as an Institute Administrative Officer you will need:

  • Educated to A level or equivalent experience
  • Ability to communicate in Fluent Welsh both oral and written.
  • Previous experience of providing high-quality administrative support in accordance with organisational policies and procedures and with appropriate attention to detail.
  • Previous experience of providing high-quality customer service in an administrative environment.
  • Able to demonstrate the use of effective written and spoken skills to communicate and negotiate with individuals, team members and across an organisation.
  • Experience of planning, organising and prioritising own work and resources in order to achieve agreed objectives with an ability to meet conflicting deadlines.
  • Able to demonstrate proactivity in undertaking tasks rather than expecting work to be allocated
  • Considerable experience of using Microsoft Office (in particular Excel) and bespoke IT systems in an administrative environment, in order to input, collate and analyse data and ensure a high degree of accuracy and completeness.
  • Experience of working within GDPR requirements and maintaining confidentiality when handling and processing data.

It would also be beneficial if you had:

  • Educated to degree level or equivalent experience.
  • Previous experience of working in Higher Education.
  • Experience of using purchase order systems.
  • Experience of minute taking through the medium of both English and Welsh within an organisation.

BENEFITS

  • Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:

  • Competitive pay and pay progression
  • Generous annual leave allowance including Christmas/New Year closure
  • Pension scheme membership from USS to provide benefits for you and your family
  • Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
  • Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
  • Career and development opportunities, including support to gain further qualifications
  • Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
  • Travel schemes, including the cycle to work scheme.

So, if you feel you could thrive and make an impact as our Institute Administrative Officer please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 21st March 2024, 11:59pm

Location: Carmarthen
Salary: £25,138 to £28,759 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 22nd February 2024
Closes: 21st March 2024
Job Ref: 51217
   
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