Taught Programmes Coordinator

Closing Date: 23.59 hours GMT on Friday 29 March 2024 (unless otherwise stated)

If you have experience of administration of apprenticeships or training provision, proven organisation skills and a commitment to providing high-quality customer service, we would welcome your application to this  opportunity in Global and Lifelong Learning.

Based at Medway, you will coordinate the Apprenticeship End Point Assessment (EPA) student administration for a large number and wide variety of undergraduate and postgraduate taught apprenticeship programmes and support an excellent student experience. You will therefore need a good understanding of the relevant policies and procedures and the ability to manage multiple enquiries and to work with minimal supervision.

Please note that this role is based full time at the Medway campus throughout the week. Hybrid working is not suitable for this role.  

As Taught Programmes Coordinator you will:

• provide highly effective administrative support to the Course & Administration Manager in close liaison with other supervisory staff within an education-related portfolio, ensuring operational efficiency and compliance with University and the Educational Skills Funding Agency regulations;
• coordinate and supervise all elements to the End Point Assessment, liaising with internal and external examiners concerning more complex matters;
• ensure student records, programmes databases and student data systems are accurate and up to date in line with University policy and GDPR regulations;
• manage all taught programme enquiries, providing information and assistance to staff and students of GLL, as well as handling internal and external enquiries in relation to the End Point Assessment.

To be successful in this role you will have:

• Strong administration experience, preferably within an educational organisation, but not essential
• Experience of co-ordinating a small team
• good IT skills, particularly Microsoft Office packages (intermediate level) and experience of using spreadsheets and databases on a regular basis
• excellent interpersonal skills including a helpful and responsive manner with the ability to remain calm when under pressure

The University of Kent has delivered higher apprenticeships since 2011, working with industry leading employers including GlaxoSmithKline, Pfizer, AstraZeneca, and the Government Economics Service. The department of Global and Lifelong Learning at Kent was established to build on this experience to help deliver apprenticeships and academic programmes tailored to learner and employer needs. It also has an important role to play within the University, supporting academic schools on all aspects of delivering apprenticeship training, academic programmes and the Lifelong Learning agenda.

Please click the 'Apply' button above to view the full job description and also to apply for this post. If you require further information regarding the application process please contact peopleserviceshr@kent.ac.uk quoting ref number: CSF-801-23-R3

Further details:    Job Description     Additional Information    

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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