Conversion Manager

Interview Date: Wednesday 22 May 2024

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. 

An opportunity has arisen for a Conversion Manager to have lead responsibility for LSHTM’s conversion communications and activities, which support the conversion of postgraduate offer holders to enrolled students from all over the world.

You will be responsible for developing, implementing and managing a programme of online and in-person events, including LSHTM’s in person open evenings and annual virtual open days, keep warm communications, student ambassadors as well as overseeing LSHTM’s online student communities and supporting colleagues in student recruitment and marketing.

You will also lead on the implementation of CRM and digital engagement across the prospective student and shape an engaging applicant journey from enquiry to enrolment, considering the most appropriate customer touchpoints across all channels to communicate the LSHTM’s brand, its programme and pathways offer, and the student experience – maximising conversion at all stages. 

You should be educated to degree level or hold equivalent experience of building and maintaining effective relationships with stakeholders alongside a proactive approach to monitoring and undertaking analysis of conversion activities. You should have strong oral and written communication skills and a track record of engaging audiences by running successful events and developing extensive keep communication plans. You will also have scrupulous attention to detail and solid organisational skills. Further particulars can be found in the attached job description. 

You will also enjoy being part of a small, dynamic and supportive team. 

The post is full-time 35 hours per week, 1 FTE and permanent with option of hybrid working. 

The salary will be on the Professional Services salary scale, Grade 5 in the range £38,282 - £43,947per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at LSHTM.

Applications should be made on-line by clicking the 'Apply' button above. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

Further details:   Job Description  

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