Teaching Operations Manager

About the role:

The Department of Mechanical Engineering is seeking a Teaching Operations Manager to cover a period of Maternity leave in 2025. This is a perfect opportunity for someone who is seeking an opportunity to step up into a management role.

As the Teaching Operations Manager, you will lead the Department’s Undergraduate Office, overseeing all aspects of undergraduate course administration for over 600 students. This includes managing a dedicated team, optimising operational processes, and ensuring a high-quality experience for both students and staff. With a central role in departmental teaching strategy and regular engagement with senior academic and university-wide stakeholders, the post holder will be instrumental in shaping the delivery of our undergraduate programmes.

What you would be doing:

As Teaching Operations Manager, you’ll play a key leadership role in ensuring the efficient and effective delivery of our undergraduate programmes. Your responsibilities will include:

• Leading and supporting a team of administrative staff, ensuring workloads are managed fairly and professional development needs are met.
• Reviewing and improving operational processes to enhance the quality and efficiency of undergraduate support.
• Coordinating key departmental teaching activities such as curriculum reviews, exam administration, and committee engagement.
• Managing student data systems, teaching timetables, and learning resources, ensuring seamless communication and collaboration across departments.
• Acting as the main point of contact for escalated queries from staff and students, and ensuring compliance with College policies, visa requirements, and data protection.
• Collaborating with central teams to align departmental processes with university-wide initiatives, contributing to strategic decision-making and continuous improvement.

What we are looking for:

• A degree level education or equivalent experience is essential.
• You must have experience working in higher education, ideally within a teaching or student administration setting.
• Significant experience of timetabling, preferably for students, along with administering and managing exams and associated processes, is essential.
• You must have experience of using and developing virtual learning environments.
• You must have staff management experience and a proven ability to contribute to and lead change in the workplace.
• Awareness of data protection guidelines and an understanding of the complexities involved in the management of confidential and sensitive information is essential.

What we can offer you:

• The opportunity to be part of a Departmental management team, with strategic responsibility.
• A varied and exciting workload, with visibility in central teams and the opportunity to engage in College discussions and activities.
• The opportunity to continue your career at a world-leading institution
• Sector-leading salary and remuneration package (including 38 days off a year)

Further Information (College website only) 

This position is fixed term and is expected to run for up to 12 months.  

If you require any further details on the role, please contact: Josie Young -  j.young@imperial.ac.uk.

We reserve the right to close the advert prior to the closing date stated should we received a high number of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment. 

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