IT Infrastructure Engineer - End User Systems

Are you ready to make a significant impact on the IT infrastructure at one of the UK's leading educational institutions? We are seeking an IT Infrastructure Engineer – End User Systems to join our team at Birkbeck, University of London.

This is an exciting opportunity to be a part of the Information Services Team and provide third-line technical infrastructure services across a range of internal and cloud-based systems and services at the University. With a salary of £43,636 to £49,683 per year, this is a full-time, permanent post with flexible working offered.

As Infrastructure Engineer, you will join the technical infrastructure team, undertaking a mixture of projects, proactive and reactive support, and systems management activities covering: directory services, security, compute, storage, backup, desktop, SaaS, Cloud and application systems.

This is a hands-on role with the emphasis on managing systems and services (both on premise and in the cloud) that are focussed on end user systems.

To succeed as Infrastructure Engineer, you will bring your knowledge and experience of a combination of desktop systems, Defender, InTune and Entra-ID, application packaging/management, Windows/Linux server management, DNS/DHCP, NAS/SAN storage and cloud backup.

One of your key strengths is your ability to focus on the root of a problem and come up with innovative solutions.

In addition, a key element of the role is to share your knowledge with the wider team (including first- and second-line services) as well as the ability to deliver concise, high-quality documentation.

If you have experience as IT Support Engineer, Systems Administrator, Desktop Support Engineer, Network/Junior Engineer, or Infrastructure Specialist, this position could be the perfect fit for you and we would love to hear from you.

Apply now to join our team today.

Salary and benefits:
£43,636 rising to £49,683 per year, Grade 7 of the College's London Pay Scale which includes a consolidated Weighting/Allowance that applies only to staff whose normal contractual place of work is in the London area.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible and hybrid working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract:
Open-ended, permanent contract. Full-time (35 hours a week). Hybrid/flexibility offered. Please submit a CV and statement for consideration. Closing date: Sunday, 15 June 2025, interview date: Wednesday, 25 June 2025.

Enquiries:
If you would like to know more about the role, please contact Hassan Ali, IT Infrastructure Manager, at hassan.ali@bbk.ac.uk.

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

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