Receptionist

The closing date for applications is 23.59 on 25th August 2025

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

Henley Business School at Greenlands is situated in 30 acres of beautiful countryside in the Chiltern Valley on the banks of the River Thames 2 miles from Henley on Thames. It provides management training for Postgraduates and Senior Executives from all around the world.

The core purpose of the Hotel and Conference Services Department is to deliver a World Class Service which supports Henley’s strategic principles in promoting the quality of the Business School and its physical learning environment.

We deliver an exceptional service experience, and our operational and support staff plays a significant part in delivering the Henley experience. Their contribution plays a major role in sustaining our quality reputation.

We are seeking to appoint a Part Time Receptionist to work 2 mornings a week, Thursday and Friday from approximately 7.00am – 11.30am, an element of flexibility is required to assist in covering additional hours during absence and annual leave. You will provide a warm welcome to our guests and provide exceptional customer service for all those staying in the hotel and participating in activities onsite. You will manage and coordinate hotel bookings using our event management system and respond to queries via telephone, over email and in person.

You will have:

• Ability to communicate effectively
• Exceptional customer service skills
• Ability to work independently and as part of a team
• Problem solving skills and an eye for detail
• Flexibility in covering colleague absence / holiday
• PC skills – experience with Word, Excel and Email with ability to learn new programes

Please see the job description and personal specification for further details.

Interview date: 5th September 2025

For more information, please contact:

Contact Name: Abbie Edwards
Contact Job Title: Acting Front of House & Conference Services Manager
Contact Email address: a.l.edwards@henley.ac.uk

Alternative Contact Name: Irina Palejeva
Alternative Contact Job Title: Senior Receptionist
Alternative Contact Email address: i.palejeva@henley.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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